Arendt Services, an investor operations firm, has tapped Fenergo for its client lifecycle management solution (CLM).
The software-as-a-service (SaaS) will help to drive operational efficiencies within Arendt through optimisation of investor onboarding, due diligence and regulatory compliance.
Stella Clarke, chief strategy and marketing officer at Fenergo, said: “Arendt Services’ move to deploy Fenergo’s technology highlights the growing importance of digitalisation within asset servicing over recent years, with investors increasingly demanding greater transparency and more fluid, efficient and manageable user journeys.
“Businesses that overlook the client experience risk failing to attract and retain top investors over the coming years. This deal also marks a major milestone in Fenergo’s expansion into Luxembourg, now one of the company’s fastest-growing markets for new business.”
Fenergo’s CLM SaaS solution and regulatory rules coverage in over 120 jurisdictions encompasses a comprehensive suite of tools designed to automate and optimise the end-to-end investor journey. It provides teams with the ability to visualise complex entity relationships and identify ultimate beneficial owners – all of which streamlines regulatory compliance processes, as well as fully integrating screening duties.
Arendt CEO Christian Heinen said: “Fund managers and asset managers’ appetite for a smoother end-to-end user experience has been growing steadily over recent years, and we are delighted to deploy Fenergo’s SaaS solution in response to this.
“The service is offered to funds, Alternative Investment Fund Managers (AIFM), or other fund administrators/transfer agents and covers investors, assets, and distributors. Investors can access the portal to upload or review any relevant information in real-time, drastically reducing manual document flow and accelerating lifecycle processes. It’s all about empowering our clients and investors, and in doing so, boosting operational efficiency.”
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