ipushpull has partnered with electronic trading infrastructure firm Rapid Addition to improve the responsiveness of trading teams, providing real-time data distribution of trade alerts across popular chat platforms.
The companies aim to reduce instances of missed alerts and slow notification delivery for trading support teams in a secure, flexible way, allowing users to more efficiently keep up with risk limit breaches, FIX session disconnects, rejected trades, and other critical operational issues.
ipushpull’s omnichannel data sharing and workflow automation capabilities will extend Rapid Addition’s existing monitoring alerts to communications channels and devices of choice. This will improve operational risk mitigation and client responsiveness, the firms said, and will allow traders to be faster and more agile in their accessing of operational information.
“Rapid Addition’s enterprise trading technology offers forensic-level, real-time monitoring of a firm’s trading activity,” Mike Powell, CEO of Rapid Addition, explained to Global Trading. “While information such as trade rejects, session drops or latency fluctuations can be viewed through Rapid Addition Monitor’s intuitive user interface, it is critical that such time-sensitive information is instantly accessible by key stakeholders at all times.
“Chat connectivity has become an essential channel to make data more accessible,” added ipushpull CEO Matthew Cheung. “Through ipushpull, Rapid Addition now supports real-time and on-demand alerts, notifications and queries between its monitoring tools and leading chat platforms across desktop and mobile.”
Initial responses to the solution have been positive, the firms stated, particularly in light of increased remote work and high-volume electronic trading activity.
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