Trends in E-Commerce 2020
Low-touch Tooling Comes to all Channels
This report analyses the findings of GreySpark’s annual Trends in E-commerce Survey, which – in 2020 – is the firm’s largest survey of this kind to date, with responses from 17 of the top-30 CIBs globally representing, specifically, six Tier I and 11 Tier II CIBs or more than half of the total top-30 CIBs overall.
https://greyspark.com/report/trends-in-e-commerce-2020/